Our refund rules for SecurePath VPN subscriptions purchased through this website.
Last updated: November 5, 2026
If you experience a technical issue that prevents activation within 48 hours of purchase, contact support with your order reference. Eligible cases may receive a one-time refund at our discretion.
Recurring plans may be cancelled at any time to stop future charges. Refunds for partial billing periods are generally not provided unless required by applicable consumer protection law or where access was unavailable due to a fault on our side.
Email support@securepathvpn.ca from the address used at checkout. Include your order reference and a brief description of the issue. We aim to respond within five business days.
Please contact us before initiating a chargeback so we can resolve your concern. Unfounded chargebacks may result in account suspension.